FAQ

At AZ Patient Transport, we prioritize the safety and comfort of our patients with unwavering commitment. Our fleet is equipped with state-of-the-art safety features, ensuring secure and smooth journeys for all passengers. Trained and compassionate drivers provide a caring environment, addressing individual needs and concerns. We understand the importance of a comfortable and stress-free transportation experience, and our dedicated team works tirelessly to exceed expectations, ensuring peace of mind for every patient we serve.

Absolutely! Our vehicles are meticulously equipped to cater to patients with specific medical needs, including the accommodation of electric wheelchairs, stretchers, broda chairs, and more. We understand the importance of providing accessible and specialized transportation, and our fleet is designed to ensure a seamless experience for individuals with diverse medical requirements. Our trained staff is adept at handling various mobility aids, ensuring the safety and comfort of every passenger throughout the journey.

Booking a medical transportation van with us is convenient and efficient, as we pride ourselves on great response times. While the specific advance notice may vary, we strive to accommodate last-minute requests whenever possible. However, to secure your preferred time and ensure optimal scheduling, it’s recommended to book our services at least 24 to 48 hours in advance. Our dedicated team is committed to providing timely and reliable medical transportation to meet the needs of our clients.

Absolutely! We offer transportation services for both regular medical appointments and dialysis sessions. Our reliable and dedicated team is equipped to ensure timely and comfortable transportation to and from medical facilities. Whether it’s routine check-ups or crucial dialysis sessions, we understand the importance of punctuality and comfort for our passengers, and our services are tailored to meet these specific needs. Choose us for dependable transportation solutions that prioritize the well-being and convenience of individuals requiring regular medical appointments or dialysis sessions.

Our drivers and medical transportation staff undergo a comprehensive training process to ensure the highest standards of professionalism and care. Each driver is rigorously screened, and their training includes a focus on safe driving practices, sensitivity to medical needs, and effective communication with passengers. We prioritize ongoing education to keep our staff updated on the latest medical transportation protocols and best practices. Rest assured, our trained and dedicated team is committed to providing a safe, comfortable, and reliable transportation experience for all our passengers.

We welcome and encourage the presence of family members or caregivers during transportation. Understanding the importance of support and companionship, our policy allows for the inclusion of accompanying individuals to ensure the well-being and comfort of the passenger. Accompanying family members or caregivers can travel alongside the patient, providing reassurance and assistance as needed. Contact us for an estimate and experience the high-quality transportation your family deserves.

Absolutely! We are dedicated to accommodating special requests and needs during patient transportation. Whether it’s specific medical equipment, preferences for seating arrangements, or any other unique requirements, our goal is to tailor our services to meet individual needs. We encourage open communication, and our team is ready to work closely with patients and their caregivers to ensure a comfortable and customized transportation experience. Choose us for flexible and accommodating services that prioritize the well-being and satisfaction of every passenger.